FAQ

• Do I have to register to shop at desimode.co.in?

            Yes you have to register to shop at desimode.co.in

• How do I register?

            You can register by clicking on the Registration link at our site. After which you will get regular updates and can avail of all the services offered at desimode.co.in

• Do I have to disclose my e-mail id and phone number for registration?

            Yes, it is important to disclose these details as it helps facilitate a smooth operation and ensure a secure shopping transaction for you. Rest assured, your data will remain secure

            with us.

• Is my personal information secure at desimode.co.in?

            Absolutely.

• Are there any charges for registration?

            There are no charges for registration on desimode.co.in

• Can I edit my personal information?

            Yes, It can be done in “My Account” section.

• Do you accept payment through Cheque/Demand Draft?

            No.

• What happens if my credit/debit card has been compromised while making a payment online?

             We do not store/retain your credit card information. If you suspect any such thing, then please report this immediately to your bank.

• Is there a limit to the quantity that I can order?

            No, there’s no limit.

• Can I cancel an order?

            Yes, you may cancel an order fully or partially within 48 hours from the time of placing the order. You can get in touch with our customer care with your order details and further

             steps.

• Do you deliver out of India?

            No, we only deliver in India.

• How can I track my order?

            Once your shipment is booked form our side you will be receiving a system generated mail & sms with courier details. You can track your order status using the same details on

            the courier’s website.

• What should I do if I receive a different item from the one that I have ordered?

            If a wrong shipment has been delivered to you, please contact our customer care within 12 hours of receiving the delivery.